Owner of the online store http://www.mrswool.com is FIE Taimi Härma, (register code 10115572) Estonia (hereinafter referred to as Service Provider) and a client, who places an order in the e-store and identifies oneself by entering personal information on the order form (hereinafter referred to as Service User).
E-store
An internet store created by the Service Provider that is used to sell goods to the Service User.
General Provisions
In regulating their mutual relationship, the parties adhere to the Law of Obligations Act, other laws of the Republic of Estonia and other statutes and agreed upon Terms of Use.
The Service Provider reserves the right to make changes to the provided e-store service at any time.
The Service Provider has the right to change the terms of the Contract of Use unilaterally without having the obligation to inform the Service User of the aforementioned in writing via e-mail.
Products and Purchasing
As a rule, the displayed products are in stock. The availability of displayed products may change due to technical problems in the e-store software.
Mittens and gloves: lenght and width measurements can vary between 0.5-1 cm over the labeled size.
Displayed product photos are illustrative and may differ from the actual product. The Service Provider will do its best to display the as precise product descriptions as possible, but despite that the e-store product descriptions may not be exhaustive and may contain unintended errors.
The Service User selects the desired products and is subsequently obligated to enter the information (surname, forename, phone number, e-mail address, delivery address, postal index and payment details) required for completing the order and shall pay for the products via the provided Paypal payment link.
The Service Provider is obligated to provide true information required for completing the order. The Service Provider will not be held accountable for an unfulfilled order or any consequences related to incorrect information supplied by the Service User.
Sale takes place when the Service User has paid for the order using Paypal payment link.
Fees
All prices displayed in the e-store are in euros and include VAT.
The Service Provider reserves the right to change the used prices at any time. If a user has placed an order in the e-store and paid for it, then the Service Provider is obligated to deliver the products to the Service User with the prices valid at the moment the order was placed.
Payment Methods
You can pay for your order directly thru Paypal payment link or with your Credit Card (Stripe).
Withdrawal from the Contract Before the Service Provider Fulfills the Order
If the Service User wishes to withdraw from the Contract of Use after placing the order and before the Service Provider has fulfilled it, then the Service User is obligated to inform the Service Provider of this without any delay. The message must be sent to the Service Provider’s e-mail address at taimihr@hot.ee
If the withdrawal request reaches the Service Provider after the Service Provider has fulfilled the Contract of Use, then the withdrawal from the contract is not allowed.
The Service Provider shall transfer the sum paid to the Service User within 30 days from the receipt of the withdrawal request.
The money will be returned to the same bank account from where the money was paid to the Service Provider.
The Service Provider has the right to withdraw from the contract in the case that the product stock has been depleted.
The Service User shall be informed of the contract withdrawal or its denouncement via phone or e-mail. In such a case the sums prepaid by the Service User shall be returned to the Service User’s Paypal/bank account without delay but no later than within 30 days.
Terms of Return
The return period on products purchased from the e-store is 14 days.
The return product must be without defects, complete, in its original packaging and unused.
In order to return a product, one must submit an according request to the e-mail taimihr@hot.ee
When returning the product, one must also provide the purchase invoice.
In the case of a return, the money shall be returned to the Service User within 30 days after the product is returned and the Service Provider has received it.
The money will be returned to the same bank account from where the money was paid to the Service Provider.
The Service User shall cover the transport costs connected with the returning of the product.
Terms of Privacy / Data Security
The Service User gives a clear and conscious consent to the Service Provider for processing his/her personal information.
The registered information comprises of data regarding the Service User order (surname, forename, address, phone number, address, year of birth, means of delivery, used method of payment) and agreeing to the Contract of Use.
Personal information is processed by FIE Taimi Härma.
Personal information required for delivering the goods to the Service User are forwarded to the companies performing the delivery service.
The Service Provider is obligated not to disclose registered personal data to third, unconcerned parties.
The Service Provider reserves the right to disclose information regarding the Service User in the case that the data is processed for the purpose of fulfilling obligations stipulated by the law by a person who has the appropriate legitimate right or is that takes place for the protection of the Service User’s personal life, health or freedom.
The Service User has the right check his/her personal information, amend them or remove them from the register.
The Service User gives the Service Provider the right to send a confirmation e-mail to the e-mail address entered when the order was placed.
The Service User gives the Service Provider the right to send sales offers to the e-mail address entered when the order was placed.
Liability
The Service Provider is liable to the extent of the product selling price.
The Service User is fully responsible for all damages caused to the Service Provider, other Service Users or third persons by the use of the e-store conflicting with the legislation or good practice.
Customer Support
The Customer Support e-mail address is taimihr@hot.ee.
Terms of Use
The Service User is obligated to familiarize oneself with the terms of the Contract of Use.